November 8, 2024

Your Child Falls Off Their Bike—How Will First Responders Find You?

A young child sitting on the sidewalk after falling off their bike, holding their arm in pain. A first responder kneels beside them, looking concerned

It’s a beautiful afternoon, and your child is riding their bike through the neighborhood like they always do. They know the streets, the sidewalks, and maybe even a few neighbors along the way. But then—it happens. A small rock in the road, a wobble, and suddenly, they’re on the ground, clutching their arm in pain.

A neighbor rushes over to help. A passerby calls 911. First responders arrive quickly, assessing the situation. It’s not life-threatening, but your child is in pain, and they need medical attention.

Now comes the big question: How do they find you?

What If Your Child Can’t Communicate Clearly?

Maybe they’re scared and crying. Maybe they’re in too much pain to remember your phone number or even say their full name. Maybe they’re still young enough that they don’t know their home address by memory.

And even if a neighbor recognizes them, do they know how to contact you?

This is a situation where time matters—not in a life-or-death way, but in the way that you, as a parent, need to be there.

  • You need to be there to approve medical treatment at the hospital.
  • You need to be there to comfort your child and ease their fear.
  • You need to be there to make sure everything is handled the right way.

Notify the Family: Making Sure You’re Found When It Matters

With Notify the Family, first responders don’t have to rely on a scared child remembering a phone number or a neighbor who only knows your first name. Instead, they can instantly and securely connect with you—ensuring that no matter where you are, you’re alerted the moment your child needs you.

How It Works:

1️⃣ Your Contact Information is Securely Registered – You link your name and number to your child’s name, school ID, or even a bike sticker.

2️⃣ First Responders Can Search the System – When they need to find you, they can use your child’s name or an identifier to securely connect with you through Notify the Family.

3️⃣ Instant Notification, Privacy Protected – Instead of trying to track you down, you get an immediate call or text connecting you with emergency personnel—without ever exposing your private contact details.

Because Some Calls Can’t Wait

Not every emergency is life-threatening, but as a parent, you still need to be there. Notify the Family ensures that whether your child is hurt, scared, or just needs you at the hospital, you’ll always get the call.

Register today and give yourself peace of mind knowing that, no matter where you are, you’ll never be out of reach when your child needs you most.